Support

Lutaro is made by one developer. Both options below reach the same person. Use whichever you prefer.

Email

lutaro@akitaka.me - for questions, bugs, and requests for a camera Lutaro does not support yet. Use email if you do not want to post in public, or if you are sending a diagnostics report.

Issue tracker

github.com/tarakanof/Lutaro-Site/issues - public, and the better place for problems other users may also have.

If your camera will not connect

Send a diagnostics report. The app builds it on your device from a small record of recent connection attempts. It answers most of what I would otherwise have to ask you.

• iPhone and iPad: Settings › Diagnostics › Prepare Report, then choose Email to the Developer in the share sheet. The report is attached for you.
• Mac: Settings › Diagnostics › Export Diagnostics, then attach the saved .zip to an email.

Network addresses and serial numbers are hidden by default. Only send a full-details report if I ask for one. Nothing is sent until you tap Send yourself. See the privacy policy.

Asking about a camera

Check the camera list first. If your camera is not there, run Check Camera Compatibility on the same Diagnostics screen while the camera is connected, and send the result. It shows exactly which Picture Profile data your camera offers.